Refund and Return Policy

Effective Date: [30/04/2025]

Last Updated: [01/05/2025]

At Wellkins Solution LLC, customer satisfaction is our top priority. We provide high-quality, customized digital and web services to meet your business needs. Because our services are tailored and delivered digitally, our refund and return policy is structured to reflect the nature of our business while protecting both our clients and ourselves.

By purchasing from or using our services via https://www.wellkinss.com, you agree to the terms outlined in this policy.

1. Scope of This Policy

This policy applies to all services offered by Wellkins Solution LLC, including:

Custom software development

Web design and development

UI/UX services

Branding and graphic design

Website performance optimization

Technical support and maintenance

Other custom digital services

2. Refund Eligibility

Refunds may be considered under the following conditions:

a. Service Not Rendered

You request a cancellation within 7 days of payment, and work has not yet started.

b. Project Canceled by Client

If canceled before project commencement, a full refund may apply.

If canceled after partial work, a pro-rated refund may be issued based on progress.

c. Non-Delivery of Services

If we fail to deliver the agreed-upon service on time and the delay is not caused by you, a refund may be applicable.

d. Duplicate Payments

Full refund will be issued for any unintentional duplicate charges.

3. Non-Refundable Conditions

Refunds will not be issued for:

Services that are already completed or substantially fulfilled

Client dissatisfaction due to a change of mind

Project delays caused by client non-responsiveness or lack of required input

Services clearly marked as non-refundable

Third-party tools, domain purchases, or software licenses

4. How to Request a Refund

To request a refund, send an email to contact@wellkinss.com with the subject:

Refund Request – [Your Full Name / Order ID]

Please include:

Name and contact details

Description of the service

Reason for the refund

Proof of payment (invoice or transaction ID)

We’ll review your request within 5–7 business days. Approved refunds are returned via the original payment method within 7–10 business days.

5. Revision Policy

We offer reasonable revisions to ensure customer satisfaction. Excessive or out-of-scope revisions may require additional charges.

6. Chargebacks and Disputes

We encourage you to contact us before disputing a charge. Unresolved chargebacks may lead to: Immediate service termination

License revocation

Legal action for recovery of project costs

7. Changes to This Policy

This policy may be updated at any time. Changes will be posted with the new effective date.

Disclaimer

General Disclaimer

All services and information provided by Wellkins Solution LLC on https://www.wellkinss.com are offered "as is" and for informational purposes only. While we strive for accuracy, we do not guarantee that all content is complete, up to date, or error-free.

By using this site, you agree that:

Any reliance on the website’s content is at your own risk.

We are not liable for any damages—direct or indirect—arising from the use or misuse of our services.

No Professional Advice

Content on this site does not constitute legal, financial, or professional advice. Always consult with a licensed expert before making decisions based on our content or service suggestions.

Third-Party Links

We may include links to third-party websites or software. We are not responsible for the content, security, or reliability of any external services.

Limitation of Liability

We do not guarantee uninterrupted access to our website. We are not liable for any technical issues, loss of data, or damages that arise due to interruptions, bugs, or malware.

To the maximum extent permitted by law, Wellkins Solution LLC disclaims all liability for any loss or damage—whether foreseeable or not.

Client Responsibility

Clients are expected to:

Review and approve deliverables in a timely manner

Communicate delays, feedback, or issues during active projects

Backup their own files and content once delivered

We are not responsible for lost files or damages post-delivery unless otherwise agreed upon.

Changes to Disclaimer

This disclaimer may be updated at any time. Please review it periodically.

Contact Information

Wellkinss Solution LLC

407 Lincoln Road,Miami Beach,Florida,33139

Email: contact@wellkins.com

Website: https://www.wellkinss.com